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Why choose Karpet Mills

Established in 1878, Karpet Mills is a family run business, now into its 6th generation. Karpet Mills is the Number One provider of carpets and flooring for the North East, covering Newcastle Upon Tyne, Gateshead, Sunderland & Durham. We have a very simple philosophy – sell quality carpets at low, low prices – backed up by first rate customer service. Read More... 

North East’s Leading Carpet Retailer Launches Home Selection Service

Karpet Mills, the North East’s leading quality carpet retailer, are delighted to announce the launch of their new Home Selection Service, a dedicated service for customers either unable to visit one of their branches or who prefer a bespoke home visit appointment. Specially modified vans carry a huge breadth of products available to customers across the region 7 days a week.

 “We offer consistently high-quality products at consistently low prices and now we can bring these deals directly to your door. Recent growth of our business has significantly boosted our buying power. We source ‘A-Grade’ stock from across Europe and buy in bulk to pass the savings directly to our customers” these are the words of Joel Dickinson, Operations Director of Karpet Mills, the North East’s biggest stockist of quality carpets. He adds, “We are able to sell famous branded products at prices not normally seen by the general public. We sell Axminsters, heavy weight 80/20 wool twists and stainfree saxonies to our customers at better than wholesale cost.”


“The key to operating successfully in a competitive market it to offer customers what they want, when they want, and this changes over time.” He adds, “More and more we have found that our consumers want to be able to receive advice and look at products in the comfort of their own homes.  We have specially trained staff and dedicated vehicles brimming with carpet samples to be able to offer a full product selection service directly in our customers’ houses, seven days a week”.

Joel, is the sixth generation to join the company which has been selling carpets for over 100 years and explains the success of the business since it was founded in 1878, “We have a very simple philosophy – sell quality carpets at low, low prices – backed up by first rate customer service.” He adds, “We have buyers across Europe sourcing products at crazy prices. The demand from our 3 branches allows us access to products in high volumes at heavily discounted prices. We pass these savings directly to our customers. We will not be beaten on price. We offer the lowest prices and the best service. For customers who haven’t visited us before, we invite them to see why we have been successfully selling carpets for over a century – old fashioned service; modern day, competitive prices.” 

  “We understand what our customers want and try to provide that in a simple and efficient way”. “Our prices are the most competitive around and with a free estimating service, professional fitting and complete aftercare guarantee, we make buying a carpet a stress-free, reliable and easy process”.

Karpet Mills combines the experience gleaned from over a century trading with the modern day expectations of quality and service to provide the full package for every customer. The new Gateshead branch will follow the pattern set by the Kingston Park and Hetton-Le-Hole branch and trade 7 days a week.

Visit Karpet Mills, with ample, free parking at either Market Street, Hetton-Le-Hole (only 10 minutes from Sunderland and Durham), Airport Industrial Estate, Kingston Park, Newcastle Upon Tyne and Tyne Bridge Retail Park Gateshead (next to Matalan).

To make a Home Selection appointment, call our dedicated Home Selection Service on 0191 4620020 or contact us via our website www.karpetmills.co.uk/home-sel...

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Quality carpets more affordable than ever – Karpet Mills launch new finance options

Karpet Mills, the North East’s leading quality carpet retailer, are delighted to announce the launch of their new flexible finance options, including Interest Free Credit, making quality carpets more affordable than ever, available to all customers from June 2017.

The new flexible finance options include 0% Interest Free Credit for up to 36 months and also offer a ‘Buy Now, Pay Later’ option, giving customers 6 months before they have to spend a single penny. Both options are available to all customers when they spend £500 or more on carpets and flooring.

Despite trading since 1878, Karpet Mills understand the need to keep their promotions and product portfolio fresh and new as well as maintaining the values that have upheld the company as market leader for 6 generations. Joel Dickinson, Operations Director at Karpet Mills explains, “The key to operating successfully in a competitive market it to offer customers what they want, when they want, and this changes over time.” He adds, “ At Karpet Mills, we understand that home improvements, such as new carpets and flooring, can be costly, and not everyone has disposable income to spend each month. By offering Interest Free Credit and flexible financial options, we are allowing customers to choose the carpets the love but make it more affordable by spreading the cost. Saving can be difficult, so why wait to have the perfect carpets throughout your home?”

Joel explains that the secret to success is keeping things simple by offering the best choice, the best quality and the best prices – and now the best possible payment terms. With the huge stock holding capacity across three huge depots, Karpet Mills are able to buy in bulk and save money for their customers, “Too often there are too many people taking a cut between the factories making the carpets and the end user buying them – this means higher prices for the consumer. We cut all of those people out to give our customers genuine wholesale prices. Whether it’s top quality woven Axminsters or simple stainfree twists we simply cannot be beaten. Our prices are the most competitive around and now with these new finance options available, alongside our professional fitting and complete aftercare guarantee, we make buying a carpet a stress-free, reliable and easy process.” Karpet Mills combines the experience gleaned from over a century trading with the modern-day expectations of quality and service to provide the full package for every customer, with all three branches, Kingston Park, Hetton-le-Hole and Gateshead, trading 7 days a week.

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Karpet Mills launch Full House Deals for Spring 2017

Karpet Mills, the North East’s leading quality carpet retailer, are delighted to announce the launch of their FULL HOUSE DEALS for Spring 2017, available to all customers now.

Despite trading since 1878, Karpet Mills understand the need to keep their promotions and product portfolio fresh and new as well as maintaining the values that have upheld the company as market leader for 6 generations. Joel Dickinson, Operations Director at Karpet Mills explains, “The key to operating successfully in a competitive market it to offer customers what they want, when they want, and this changes over time.” He adds, “We have been serving customers with bespoke Full House Deals for years, which we will always continue to do, but this year, we wanted to launch some exciting, off-the-shelf Full House Deals to suit the needs and budgets of all of our customers. Our Gold, Silver & Bronze Full House Deals include fitting and accessories and you have a great choice of carpets, from luxury saxony's to heavy pile twists.The products are always evolving and we have had to react quickly to uphold our breadth of choice that our customers expect.”

Whether purchasing a new home or redecorating your current home, Karpet Mills have a range of Full House Deals to suit you and your budget.

Full House Deals

Joel explains that the secret to success is keeping things simple by offering the best choice, the best quality and the best prices. With the huge stock holding capacity across three huge depots, Karpet Mills are able to buy in bulk and save money for their customers, “Too often there are too many people taking a cut between the factories making the carpets and the end user buying them – this means higher prices for the consumer. We cut all of those people out to give our customers genuine wholesale prices. Whether it’s top quality woven Axminsters or simple stainfree twists we simply cannot be beaten”.

In addition to our off-the-shelf Full House Deals, Karpet Mills also offer custom-made Full House Deal, that is designed around you, your requirements and your budget. Karpet Mills can even incorporate Laminate, Vinyl and Moduleo (LVT) into a special Full House Deal, just for you.

Karpet Mills combines the experience gleaned from over a century trading with the modern day expectations of quality and service to provide the full package for every customer, with all three branches, Kingston Park, Hetton-le-Hole and Gateshead, trading 7 days a week.

Visit Karpet Mills, with ample, free parking at either Market Street, Hetton-Le-Hole (only 10 minutes from Sunderland and Durham), Airport Industrial Estate, Kingston Park, Newcastle Upon Tyne and Tyne Bridge Retail Park Gateshead (next to Matalan).

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