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Why choose Karpet Mills

Established in 1878, Karpet Mills is a family run business, now into its 6th generation. Karpet Mills is the Number One provider of carpets and flooring for the North East, covering Newcastle Upon Tyne, Gateshead, Sunderland & Durham. We have a very simple philosophy – sell quality carpets at low, low prices – backed up by first rate customer service. Read More... 

“Building on our success for a brighter future” – Karpet Mills to open new Benton branch - June 2019

Karpet Mills, the North East’s leading quality carpet retailer, have announced the opening of a new branch in Benton, building on what has already been a very successful 2019 so far.

Due to open on Monday 17th June, the new 3,000 sqft Benton branch becomes the 5th Karpet Mills superstore to open in the North East region, and the second new branch in two years, with the Hexham store opening in early 2018. The new branch is located in the busy North Tyneside Industrial estate, opposite the ASDA megastore.

“We are delighted with the new store location” says Karpet Mills director Joel Dickinson “We are excited to expand into North Tyneside, bring our signature first-rate customer service and unbeatable deals to the region.”

New Benton Karpet Mills
New Benton Karpet Mills


With stores in Newcastle, Gateshead, Sunderland, Hexham, and now Benton, the 6th generation family run business is able to offer even more quality carpet and flooring deals. “We offer consistently high-quality products at consistently low prices. Recent growth of our business has significantly boosted our buying power. We source ‘A-Grade’ stock from across Europe and buy in bulk to pass the savings directly to our customers” these are the words of Joel Dickinson, Operations Director of Karpet Mills, the North East’s biggest stockist of quality carpets. He adds, “We are able to sell famous branded products at prices not normally seen by the general public. We sell Axminsters, heavy weight 80/20 wool twists and stainfree saxonies to our customers at better than wholesale cost.”

Karpet Mills combines the experience gleaned from over a 140 years trading with the modern day expectations of quality and service to provide the full package for every customer. All branches (Kingston Park, Gateshead, Hetton-Le-Hole, Hexham and now Benton) are open for trade 7 days a week.


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Karpet Mills planning for future with NEW Head Office Facility – further investment for leading North East flooring firm

Karpet Mills, which currently operates five stores and employs 40 people across the region, have opened their brand-new head office facility, complete with multiple offices, boardroom and internal storage space.

The company has invested over £600,000 in the new, purpose-built office space, located in the busy Bridge End Industrial Estate in Hexham, Northumberland and will be home to several Karpet Mills departments, including Accounting & Finance, Marketing & Advertising. It will also act as a hub for Karpet Mills commercial, contract and business development.

Joel Dickinson, Operations Director at Karpet Mills said “By investing in the new Head Office premises, we have ensured that Karpet Mills is perfectly set up for the future. Our flagship new building gives us a platform to build upon our long-standing reputation as the North East leading flooring supplier.”


The completion of the new premises marks a successful end to what has been a landmark year for Karpet Mills, as the 6th generation family run business opened a brand new flagship store in Hexham, Northumberland and also heavily invested in the extensive refurbishment of their branch in Hetton-le-Hole. 

Karpet Mills combines the experience gleaned from over a century trading with the modern-day expectations of quality and service to provide the full package for every customer. The new Hexham branch will follow the pattern set by the Kingston Park, Hetton-Le-Hole & Gateshead branches and trade 7 days a week.
Visit Karpet Mills, at Market Street, Hetton-Le-Hole (only 10 minutes from Sunderland and Durham), Airport Industrial Estate, Kingston Park, Newcastle Upon Tyne, Tyne Bridge Retail Park Gateshead (next to Matalan) and the NEW Hexham branch, located at Gilesgate Hexham (less than 5 minutes from Tesco).

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Karpet Mills Chosen for Major Grey Street Office Refurbishment

Karpet Mills, the North East’s leading quality carpet retailer, have been selected as the flooring specialist for the major refurbishment of 6000 sqft of office space, located on Newcastle’s historic Grey Street.

The Grade II listed building is currently undergoing significant development and investment, courtesy of property investment firm Stessa Commerial and is being marketed by leading North East estate agent and charted surveyor, Bradley Hall – who Karpet Mills have a successful ongoing relationship with.

Karpet Mills Secure Grey Street Project

“We are delighted to have been entrusted with a prestigious, large-scale project such as this” said Karpet Mills Director Joel Dickinson. He adds “We have been successfully working alongside Bradley Hall for a number of years, covering a wide selection of both residential and commercial work in their portfolio. This project further broadens our scope of commercial work across the North-East, covering everything from office spaces to hotels and schools to churches”

Joel explains that the secret to success is keeping things simple by offering the best choice, the best quality and the best prices. With the huge stock holding capacity across three huge depots, Karpet Mills are able to buy in bulk and save money for their customers, both residential and commercial “Too often there are too many people taking a cut between the factories making the carpets and the end user buying them – this means higher prices for the consumer. We cut all of those people out to give our customers genuine wholesale prices. Whether it’s top quality woven Axminsters for a living room or hard-wearing, stain-free carpet tiles for busy city centre office space, we simply cannot be beaten”.

“We decided to use Karpet Mills based on a recommendation from the team at Bradley Hall, who use them regularly for their commercial and residential properties." Says Adam Thompson of Stess Commericial. He adds "We are delighted with the quick and professional job Karpet Mills have done; the new office space looks fantastic and we are very pleased with the finished result.”

Karpet Mills combines the experience gleaned from over a century trading with the modern-day expectations of quality and service to provide the full package for every customer, with all three branches, Kingston Park, Hetton-le-Hole and Gateshead, trading 7 days a week.

Visit Karpet Mills, with ample, free parking at either Market Street, Hetton-Le-Hole (only 10 minutes from Sunderland and Durham), Airport Industrial Estate, Kingston Park, Newcastle Upon Tyne and Tyne Bridge Retail Park Gateshead (next to Matalan).

To find out more about commercial flooring available from Karpet Mills – contact us here or find your local store here

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Karpet Mills launch Intereste Free Credit option

Karpet Mills, the North East’s leading quality carpet retailer, are delighted to announce the launch of their new flexible finance options, including Interest Free Credit, making quality carpets more affordable than ever, available to all customers.

The new flexible finance options include 0% Interest Free Credit for up to 36 months. This available to all customers when they spend £500 or more on carpets and flooring.

Despite trading since 1878, Karpet Mills understand the need to keep their promotions and product portfolio fresh and new as well as maintaining the values that have upheld the company as market leader for 6 generations. Joel Dickinson, Operations Director at Karpet Mills explains, “The key to operating successfully in a competitive market it to offer customers what they want, when they want, and this changes over time.” He adds, “ At Karpet Mills, we understand that home improvements, such as new carpets and flooring, can be costly, and not everyone has disposable income to spend each month. By offering Interest Free Credit, we are allowing customers to choose the carpets the love but make it more affordable by spreading the cost. Saving can be difficult, so why wait to have the perfect carpets throughout your home?”

Joel explains that the secret to success is keeping things simple by offering the best choice, the best quality and the best prices – and now the best possible payment terms. With the huge stock holding capacity across three huge depots, Karpet Mills are able to buy in bulk and save money for their customers, “Too often there are too many people taking a cut between the factories making the carpets and the end user buying them – this means higher prices for the consumer. We cut all of those people out to give our customers genuine wholesale prices. Whether it’s top quality woven Axminsters or simple stainfree twists we simply cannot be beaten. Our prices are the most competitive around and now with these new finance options available, alongside our professional fitting and complete aftercare guarantee, we make buying a carpet a stress-free, reliable and easy process.” Karpet Mills combines the experience gleaned from over a century trading with the modern-day expectations of quality and service to provide the full package for every customer, with all three branches, Kingston Park, Hetton-le-Hole and Gateshead, trading 7 days a week.

Dickinson Bros Ltd T/A Karpet Mills acts as a credit broker and not the lender. V12 Retail Finance acts as the lender. All credit is subject to application and status


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